Director of Product & UX Design

Resonate, Washington DC

Oct 2022 - February 2025

Spearheaded product excellence through visionary design leadership:

• Architected robust design systems that elevated user experiences across platforms
• Implemented cutting-edge research methodologies to drive data-informed design decisions
• Collaborated seamlessly with cross-functional Scrum teams to deliver innovative product features
• Championed user-centric strategies that consistently exceeded customer expectations and business goals

Founder & CEO

Chix and Wix, Washington DC

Jan 2023 - Present

Transforming passion into a thriving eco-conscious business:

• Founded a luxury candle brand, crafting hand-poured beeswax and coconut oil candles
• Developed unique fragrances and sustainable packaging to captivate discerning customers
• Scaled operations from concept to successful e-commerce platform, showcasing entrepreneurial spirit

Head of Product & UX Design

Brightfield, Washington DC

Aug 2020 - Oct 2022

Revolutionized B2B SaaS labor supply management through strategic design leadership:

• Orchestrated a transformative product vision, consistently achieving quarterly OKRs
• Led product team, fostering innovation and customer-centric solutions
• Cultivated cross-functional synergies, resulting in streamlined product development and enhanced user experiences
• Pioneered design innovations that maintained the platform's competitive edge in a rapidly evolving market

Design Director

Upside Business Travel, Washington DC

Nov 2017 - Aug 2020

Drove product excellence through visionary UX leadership in a fast-paced startup environment:

• Championed end-user focus, leveraging data-driven insights to inform full-stack product design
• Spearheaded go-to-market strategies for B2B and B2C products, emphasizing human-centered design principles
• Cultivated a high-performance design culture, overseeing recruitment, tool selection, and professional development
• Implemented design thinking and lean UX methodologies to create engaging, conversion-optimized interfaces

Senior Creative Director

Capital One, McLean, VA

June 2014 - Nov 2017

Revolutionized card and bank product design through innovative leadership:

• Led cross-functional design sprints, driving rapid ideation, prototyping, and iteration cycles
• Partnered with C-suite executives to align business strategies with customer-centric design solutions
• Pioneered comprehensive customer research initiatives, translating insights into actionable product improvements
• Mentored a cross-platform team, fostering a culture of excellence in end-to-end product and design processes

Design Manager

Siteworx, Reston, VA

Mar 2012 - Jun 2014

Orchestrated multidisciplinary design excellence across diverse client projects:

• Mentored and led a cross-functional design team, establishing best practices and operational standards
• Drove project success through expert guidance in all phases of the design lifecycle
• Created compelling deliverables including wireframes, prototypes, and user journey maps
• Presented strategic design solutions to clients, ensuring alignment with business objectives and user needs

EducatioN & Professional Development

Bachelor of Arts, Political Science -

Colorado State University

• Storytelling for Design - IDEO
• CSS Course - Learning Tree
• Flash Course - USDA Graduate Program
• Usability Conference - IXDA, DC
• An Event Apart Conference, San Francisco
• Modev, Washington, DC
• Product Led Certificate